Shift Managers at Chick-fil-A Kirkland are responsible for day to day task management of restaurant systems, engaging and solving customer concerns and issues, and the supervision of team member shifts and duties.
RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO
Managing day to day cash responsibilities
Overseeing daily inventory needs
Engaging and resolving customer complaints
Owning and managing daily, weekly and monthly goals
Managing day to day business activities, shift organization and restaurant needs
Managing team member performance and staffing needs
Executing catering orders and unique customer needs
REQUIREMENTS
Ability to work in a fast-paced environment
Strong people skills with a desire to serve team members
Strong commitment to superior customer service
Ability to manage team member behavioral and performance issues
Knowledge of computer and internet based software and hardware preferred
Ability to work in a team environment with shared ownership and responsibility
State of Washington Food Handlers card
COMPENSATION & BENEFITS
$15-$17/hr
Subsidized single person and family health care insurance plans available
College scholarship opportunities
Up to $15 daily meal allowance while working